About Me

Hello There!

I'm a multi-faceted professional who is cross-trained in Electrical Engineering at the National University of Singapore (NUS), Management Science & Engineering (under the NUS Overseas Colleges Scholarship) at Stanford University, and Management at the University of Illinois Urbana-Champaign (UIUC).

More recently, I wrapped up 7 illustrious years of software engineering, where my last held appointment was Software Engineering Manager, and moved upstream to be closer to clients and the business. At Visa, I'm an Implementation Manager leading and scaling up post-sales client implementations for a holistic client success journey.

When not in geek-mode, I travel around the world to seek for fresh adventures and ocassionally a gastronomical affair.

My Resume

  • Work Experience

  • Specialized Implementation Consultant, AP Client Services

    Visa Inc. | Singapore
    Jan'25 - Present

    SaaS Implementations

  • Software Engineering Manager,
    Regional Solutions & Digital Partnerships

    Visa Inc. | Singapore
    Jul'23 - Jan'25

    Financial Technology & People Management

  • Senior Software Engineer,
    Innovation Center & Regional Solutions

    Visa Inc. | Singapore
    Oct'21 - Jul'23

    Financial Technology

  • Associate Engineer III,
    Sensors & IoT

    GovTech | Singapore
    Oct'18 - Oct'21

    Internet-of-Things

  • Graduate Software Engineer,
    Intelligent Machine

    Dyson | Singapore
    Mar'18 - Oct'18

    Behavioural Robotics

  • Summer Software Intern,
    Behavioural Software
    & Machine Learning

    Dyson | Singapore
    May'17 - Jul'17

    Speech Recognition and Computer Vision

  • Software Intern

    PalleTech | San Francisco, USA
    Jan'16 - Dec'16

    Internet-of-Things

  • Summer Hardware Intern,
    Advanced Electronics Lab

    DSO National Laboratories | Singapore
    May'15 - Jul'15

    FPGAs for Spaceborne Application



  • Education

  • Master's Degree

    University of Illinois Urbana-Champaign | 2025 - present

    Management

  • Bachelor's Degree

    National University of Singapore | 2014 - 2017

    Electrical Engineering
    + NUS College in Silicon Valley

  • Graduate Non-Degree Option

    Stanford University | 2016 - 2016

    Management Science and Engineering
    (graduate studies at an undergraduate standing)



  • Certification

  • Applied TOGAF® Enterprise Architecture Practitioner

    The Open Group
  • Master Blackblot Product Management Professional™

    Blackblot - Product Management Expertise™
  • Certified ScrumMaster® &
    Certified Scrum Product Owner®

    Scrum Alliance

Expertise

People Management

career coaching, implementing agile frameworks, performance maximization

Architecture & Development

c++: rtos, qt, behavioral robotics
java: microservices

Product Management

product planning and product marketing methodologies

Contact

for collaborations, media or other enquiries



imlauleehong [at] gmail [dot] com